Travis Wicklund

Master of Business Administration (MBA)

2007

University of South Florida

Concentrations in Finance, Management, and Entrepreneurship

Bachelor of Science in Electrical Engineering

2005

University of South Florida

Minor in Biomedical Physics

CBRE

2022 - Present

Senior Consultant

• Lead Single Source of Truth (SSOT) project for Real Estate & Workplace Services at Google

MetLife

2013 - 2021

Director, Data Governance and Analytics (Oct 2017 - Oct 2021)

• Led digital transformation and promoted a data-driven culture across MetLife’s global corporate real estate organization that improved quality of service, fostered collaboration, and increased team engagement by 35%
• Developed data governance framework to advance organizational data strategy and vision by implementing data management activities, processes, and policies that resulted in overall data quality score above 99%
• Led team of data stewards with compiling technical metadata, creating data standards, and enhancing data integrity and trust for over 250 data elements critical for real estate strategies and decision-making
• Formalized lease transaction review process that drove 18% annual run-rate savings by identifying expense reductions and cost avoidance opportunities through insights derived through portfolio and occupancy analytics
• Designed, developed, and delivered mobile app to digitally capture and report on daily facility audits ensuring site readiness and compliance with workplace safety protocols that enabled U.S. volunteer return to office program

Manager, Reports & Business Intelligence (Aug 2015 - Oct 2017)

• Centralized reporting function and led team of data analysts in curation of datasets, visualizations, reports, and dashboards delivering business insights, performance metrics, and financial analyses to global real estate leaders
• Developed and compiled data standards, reporting solutions, and analyses to dimension operations, measure productivity, provide actionable data, and proactively highlight potential business data risks
• Designed workplace utilization analysis framework leveraging QlikView scripting language to handle data extraction, transformation, modeling, and visualizations that drove savings of $2.5M in vacancy reductions

Sr. Reports Consultant (May 2013 - Aug 2015)

• Provided Subject Matter Expertise in integration of global real estate tools with multiple enterprise applications
• Created Expense Reimbursement dashboard to measure compliance with Corporate Travel policy and identify out-of-compliance spending habits leading to 80% reduction in non-compliant spend and $1M in annual savings
• Overhauled Spend Management and Vendor Source reporting and transitioned refresh process to offshore team enabling staffing reductions resulting in $250k savings per year

Citi

2008 - 2013

Assistant Vice President, End User Manager

• Coached team of application support specialists on handling and prioritizing inquiries from more than 1,000 users responsible for managing space and occupancy for a global real estate portfolio measuring over 80M square feet
• Restructured application support process with a focus on providing end-user training that resulted in a 90% drop in support tickets and a 25% jump in overall user satisfaction scores
• Collaborated with vendor to develop, test, and deploy integrated intracompany space chargeback solution that simplified approvals, integrated with enterprise financial systems, and reduced monthly processing time by 90%
• Received ARCHIBUS Golden Circle Award for implementing and demonstrating outstanding facilities management strategies, creating and maintaining productive work environments, and improving quality of service

University of South Florida

2006 - 2008

Fiscal and Business Analyst (May 2007 - Jun 2008)

Facility Manager (Mar 2006 - Jun 2008)

• Prepared financial projections, performed budget planning and reporting, and analyzed accounting data in collaboration with College of Engineering faculty and staff to ensure compliance with state and federal regulations
• Architected system to track and integrate facility data with institutional data sources to facilitate data-driven allocation decisions for over 250,000 sq. ft. of faculty, staff, and student workspaces, laboratories, and classrooms
• Managed design and construction of USF Engineering Student Success Center on schedule and under budget
• Developed Python scripts to automate payroll validation process that slashed processing time by 90%
• Elected as chair of College of Engineering Staff Council charged with developing and promoting activities to enhance the quality of work-life and advocated improvements and innovations with college administration